How can influencer marketing help my business gain new customers?

Imagine your business appearing on the screens of hundreds or thousands of people, not because you paid for a cold, direct ad, but because someone they trust is already speaking highly of you. What impact would that have on your sales? That’s the essence of influencer marketing, and today I’m going to explain step by step how it can help you gain new customers and grow your brand.

What is influencer marketing?

Influencer marketing is a strategy in which a social media influencer—whether on Instagram, TikTok, YouTube, LinkedIn, or any other platform—recommends a product or service to their community.
The key is that their followers trust their opinion, so the message has more credibility than a traditional advertisement.

Instead of spending your entire budget on direct advertising, you work with someone who already has the attention and trust of your target audience.

Why does influencer marketing work for getting new customers?

There are three main reasons:

  • Trust is already built: the influencer’s followers believe in what they recommend. That trust is pure gold for your business.
  • Your brand reaches new audiences: probably people who didn’t know you yet.
  • The message feels natural, not forced: when the influencer integrates it into their content, it doesn’t feel like an ad, it feels like a genuine recommendation.

And all of this accelerates a crucial step: moving someone from being a stranger to becoming your customer.

Types of Influencers and Which One to Choose for Your Business

Not all influencers are the same. Here are the most common categories:

  • Nano-influencers (1k–10k followers): Ideal if you’re looking for authenticity and a close connection with local audiences.
  • Micro-influencers (10k–100k followers): These have a very high level of engagement and are usually more affordable.
  • Macro-influencers (100k–1M followers): These help you gain massive reach, although with less direct access.
  • Mega-influencers (+1M followers): Public figures with high visibility, recommended only for high-budget campaigns.

The choice depends on your goals: if you want to gain new customers more directly, starting with micro or nano-influencers is usually the best option.

Examples of how influencer marketing can attract customers

  • A local restaurant: collaborate with a local foodie influencer. They showcase the experience of eating at your restaurant, and their followers are curious to try it.
  • An online clothing store: a fashion micro-influencer creates a «haul» showcasing your clothes. Their community wants to wear the same clothes.
  • A B2B business: on LinkedIn, a renowned professional talks about your tool or service. Other entrepreneurs consider them because they trust their judgment.

In each case, the influencer’s trust acts as a bridge connecting your business with potential customers.

Common Mistakes to Avoid

  • Choosing an influencer solely based on their number of followers: bigger doesn’t always mean better.
  • Not allowing creative freedom: followers notice when content is too promotional.
  • Not measuring impact: If you don’t evaluate results, you won’t know if you’ve actually gained new customers.

Additional Benefits of Influencer Marketing

In addition to gaining new customers, this strategy also helps you:

  • Improve your brand awareness.
  • Generate reusable content for your social media and website.
  • Increase your credibility in the market.
  • The interesting thing is that these benefits accumulate: the more you appear in positive contexts, the easier it will be for you to attract future customers.

So, how can influencer marketing help my business gain new customers?

The answer is clear: by building trust faster than you could on your own.
When someone your audience already follows and respects recommends your brand, you reduce the barrier of mistrust and increase the chances of them trying your product or service.

To Sum Up

Influencer marketing isn’t a passing fad; it’s a powerful tool for attracting new customers naturally. If you choose your partners wisely, design a clear strategy, and measure the results, you can transform your business’s visibility and accelerate your growth.

And here’s the open question: what would happen if next month, instead of just putting in the effort with ads, an influencer talked about your brand in front of thousands of people who trust them?

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